We accept money orders, cashiers checks, and personal checks. If mailing your payment in please include your e-mail address, phone number, the item number you won, a description of the item, your ebay user id and the date your item was purchased. Please also include the mailing address you want you item shipped to. We accept paypal payments. When the auction closes you may make your payment to bed-dr@earthlink.net via paypal.
We ship outside of the 48 contiguous United States and to Post Office Boxes for an additional charge. If you DO NOT intend for your order to be delivered within 48 contiguous United States DO NOT place a bid until you have contacted us and you are aware of the additional shipping charges. We will need to be contacted for a shipping quote to Alaska, Hawaii, Puerto Rico or other international destination. We will cancel any auctions intended for delivery to these locations that do not contact us for a shipping quote first. Thank you.
Shipping
Shipping charges are stated in the auction under shipping and payment details.They vary in all auctions based on the weight and size of the item ordered. We DO NOT combine shipping since many items are shipped from different locations. We do offer a 3.00 shipping discount for each additional auction purchased after the first purchase.
We ship outside of the 48 contiguous United States and to Post Office Boxes for an additional charge. If you DO NOT intend for your order to be delivered within 48 contiguous United States DO NOT place a bid until you have contacted us and you are aware of the additional shipping charges. We will need to be contacted for a shipping quote to Alaska, Hawaii, Puerto Rico or other international destination. We will cancel any auctions intended for delivery to these locations that do not contact us for a shipping quote first. Shipping charges are non-refundable, if the package is damaged when you receive it refuse the delivery and have it returned to sender. Most orders will be shipped out within 3-4 business days after your payment has been processed. Thank you.
Delivery
Most orders will be shipped out within 3-4 business days after your payment is processed. You will receive a tracking number or a delivery confirmation number once your shipping label is printed. If you do not receive your tracking number please contact us. These emails are automated through the delivery service and there is always a chance that it can get lost in their system. Thank you.
Refunds & Returns
All products come with a 30 day money back guarantee minus shipping charges. Items must be returned clean and in new condition. All returns within the 30 day period MUST OBTAIN a return authorization number. Simply give us a call for your return authorization number.
20 YEAR WARRANTY
The mattress pads come with a 20 year warranty directly from Cloud9 Bedding, covering the average life span of a mattress pad. The pillows come with a 5 year warranty directly from Cloud9 Bedding, covering the average life span of a pillow. The warranty is void if the mattress pad or pillow is abused or misused in any way, or exposed to any liquids or chemical products. Please look for details in our ebay store or find more information at the manufacturers website www.cloud9-bedding.com on the Cloud9 Bedding 20 year warranty. Thank you.
Contact Me
If you ever have any question please feel free to e-mail us at
bdr@bedrxstore.com. Any questions or comments will be welcomed and answered promptly. The number one reason we are in business is because of you the customer and we value your input.
